TERMS & CONDITIONS

TERMS & CONDITIONS

When making a purchase with Southern Yankee Tees you acknowledge that you have read, understand and accept the terms and conditions of our store as well as have read and understand our refund/return policy.

IMPORTANT:  Once an item has been "purchased" no refunds or cancellations will be issued. At Southern Yankee Tees each item is handmade and made to order so our process starts as soon as your purchase is made. If there is a defect with your item please let us know and we will be glad to replace it (see below).

**Shipping - Processing time is between 3-5 Business Days for your item(s) to be shipped.

Customer Service is our top priority. Please feel free to send us an email with ANY and ALL questions at: southernyankeetees@yahoo.com

**Some restrictions do apply, please read below for additional details**

REFUNDS

IMPORTANT: Once an item has been "purchased" no refunds or cancellations will be issued even if the item(s) have not been shipped. At Southern Yankee Tees each item is handmade and made to order so our process starts as soon as your purchase is made. If there is a defect with your item please let us know and we will be glad to replace it.

RETURNS & EXCHANGES 

- Please refer to our RETURNS & EXCHANGES for more details

- Processing time is between 3-5 Business Days for your item(s) to be shipped (regardless of shipping option selected)

- As soon as your items are in possession of USPS, shipping time is in their hands. Contact your local post office with any questions.

- We do not price match 

- You the buyer are responsible for ordering the correct amount of items as well as the correct type, size and color. We will not be responsible if you order the wrong color, size or item type.

- Southern Yankee Tees, LLC has the right to refuse service and orders.

- Clothing color may have a slightly different color then pictured due to lighting.

- Clothing photo/design may be slightly different as each item is handmade so each item will vary slightly.

Please refer to our APPAREL SIZING CHARTS for ANY and ALL sizing concerns.

SHIPPING

Please refer to our SHIPPING for more details regarding our shipping policy. (When ordering items that need to be bleached, we are dependent on the weather. Rainy weather can delay production times.)

*Check and double check your address. If package is sent back it'll be at buyer expense to re-ship. If package is delivered to wrong house, it is buyers responsibility to track down package.

Lost/ Stolen Packages: Southern Yankee Tees, LLC is not responsible for lost or stolen packages. Once package is marked "delivered"  and is deemed lost by you, a claim needs to be filed with the post office. 

HOLIDAY ORDERS

We DO NOT guarantee delivery by Christmas

- We are not responsible for ship time once USPS takes possession of your oder. Please plan accordingly for shipping delays during the holiday season and especially during a pandemic.

MODIFICATION TO PRICES & ERRORS

- Prices of our products are subject to change, prices may change without any notification.

- At times we may have errors on descriptions, prices, & promotions. We have the right to cancel orders and/or change errors.

We appreciate your business and thank you for shopping at Southern Yankee Tees!